IS management at all levels, including VP/CIO positions Organization, facility, and project management Creation and merger of IS departments Enterprise service center / contact center / call center / help desk management ITIL and PMBOK Strategic IS business planning and organizational assessments Business modeling and process engineering IS management skill building and organizational development Quality improvement program leadership and facilitation Consulting practice management Hardware, software and application selections, acquisitions and implementations Telecommunications and network management and support Personal computer applications, e.g. Microsoft Office, Visio, and Project



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Welcome to Silver Mountain Consulting IS management at all levels, IT Consulting firm, firms, including VP/CIO positions Organization, facility, and project management Creation and merger of IS departments Enterprise service center / contact center / call center / help desk management ITIL and PMBOK Strategic IS business planning and organizational assessments Business modeling and process engineering IS management skill building and organizational development Quality improvement program leadership and facilitation Consulting practice management Hardware, software and application selections, acquisitions and implementations Telecommunications and network management and support Personal computer applications, e.g. Microsoft Office, Visio, and Project .